Privacy Policy

Who we are

Water Damage Restoration Celina TX, we are committed to protecting your privacy. This privacy policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our website waterdamagerestorationcelinatx.us, you agree to the practices described in this policy.

Information We Collect

We collect both personal and non-personal information when you visit our website. This information helps us provide better services and improve your experience.

Personal Information

Personal information refers to details that can identify you as an individual. This may include:

• Contact Information: Name, email address, phone number, and physical address.
• Service Requests: Any personal details provided when inquiring about our water damage restoration services, including specific service needs and location.

Non-Personal Information

Non-personal information refers to details that do not personally identify you. This may include:

• Browser Type and Version: Information about your browser and device used to visit our website.
• IP Address: A unique identifier for your device on the internet.
• Cookies: Small data files placed on your device to help track your website usage and preferences.

How We Use Your Information

The personal and non-personal information we collect is used to enhance your experience on our website and to provide our services effectively.

• Provide Services: We use the information to respond to inquiries, schedule appointments, and provide water damage restoration services.
• Customer Support: We may contact you to follow up on services requested or to offer additional assistance.
• Marketing and Promotions: With your consent, we may send you promotional materials or updates regarding our services. You can opt out of receiving marketing materials at any time.
• Improvement of Services: We use non-personal data to analyze website performance and make necessary improvements.

How We Protect Your Information

We understand the importance of keeping your personal information secure. We employ various security measures to ensure your data remains safe.

• Encryption: Personal information submitted through our website is encrypted to protect it during transmission.
• Secure Servers: We use secure servers to store your information and prevent unauthorized access.
• Access Control: Only authorized personnel have access to your personal data for processing service requests and assisting with inquiries.

Despite these measures, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to protecting it to the best of our ability.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us manage our operations (e.g., payment processing, marketing).
• Legal Compliance: If required by law, we may disclose your information to authorities to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

We ensure that any third-party providers we share information with adhere to strict privacy and security standards.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files placed on your device to help us analyze web traffic, store user preferences, and deliver personalized content.

You have the option to disable cookies through your browser settings. However, doing so may affect the functionality of some website features.

Your Rights and Choices

As a user of Water Damage Restoration Celina TX, you have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask for corrections or updates if necessary.
• Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in the emails or contacting us directly.
• Data Deletion: You can request the deletion of your personal data, subject to certain exceptions required by law or for legitimate business purposes.

If you have any questions about your rights or would like to exercise any of them, please contact us at (945) 205-1164 or via email at [email protected].

Links to Other Websites

Our website may contain links to third-party websites for your convenience or reference. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of these sites before submitting any personal information.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes to the policy will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights under this policy, please contact us:

• Phone: (945) 205-1164
• Email: [email protected]
• Mailing Address:
  Water Damage Restoration Celina TX
  1252 S Oklahoma Dr, Celina, TX 75009, United States

Conclusion

Your privacy is important to us at Water Damage Restoration Celina TX, and we are committed to safeguarding your personal information. By using our website and services, you consent to the practices outlined in this privacy policy. Should you have any questions or concerns, we are here to assist you at any time.